Terms & Conditions
Last updated: 1 October 2026
These terms apply when you buy from Molly Mook House at mollymookhouse.com. Please read them before placing an order.
1. About us
Molly Mook House is run by Harfani Commerce LLC, a company registered in the State of Montana, USA (registration number C1570289).
Address: 1001 South Main Street, Suite 11623, Kalispell, Montana 59901, United States
Email: support@mollymookhouse.com
Phone: +61 480 008 182
2. Your rights under the Australian Consumer Law
Nothing in these terms excludes, restricts or changes any right or remedy you have under the Australian Consumer Law or any other law that can't be excluded.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
3. Placing an order
When you place an order, you're making an offer to buy the items in your cart. We accept your offer, and the contract is formed, when we send your order confirmation email. If we can't fulfil your order, for example because an item has sold out, we'll tell you and refund any payment in full.
4. Prices and payment
Prices are in Australian dollars and include GST where it applies. Delivery is free. The total shown at checkout is the amount we charge (your bank may add an international transaction fee, as we're based in the USA). Payment is collected as soon as your order goes through. See our Payment Options page for the accepted payment options. If a product is shown with an obvious pricing error, we'll contact you before dispatch so you can choose to go ahead at the correct price or cancel for a full refund.
5. Delivery
We deliver within Australia only. Orders are processed within 1–2 working days and delivered 6–8 working days after dispatch. If we can't deliver within that time, we'll let you know, and you can choose to cancel for a full refund. Full details are on our Shipping page.
6. Returns and refunds
You can return unworn items within 30 days of delivery for a change of mind, and your rights for faulty items are set out above. Full details are on our Returns & Refunds page.
7. Product information
We describe and photograph our products as accurately as we can. Colours may look slightly different depending on your screen, and measurements may vary slightly between pieces.
8. Using our website
Please don't misuse the website, use it for anything unlawful, or try to interfere with how it works. The text, images and design on the website belong to us or are used with permission, and may not be copied without our consent.
9. Your account
If you create an account, keep your login details to yourself and let us know straight away if you think someone else has used it. We may suspend an account that is being used for fraud or to break these terms, and we'll tell you why.
10. Links to other websites
Our website may link to websites run by other businesses, such as payment or delivery providers. We don't control those websites, so we can't answer for what they publish or how they use your information.
11. Liability
Subject to your rights under the Australian Consumer Law, we're responsible for loss or damage you suffer that is a reasonably foreseeable result of us breaching these terms or failing to use reasonable care. We're not responsible for loss that isn't reasonably foreseeable.
12. Privacy
How we handle your personal information is explained in our Privacy Policy.
13. When these terms change
These terms may be revised from time to time. The version on this page when you place your order is the one that applies to that order.
14. Which law applies
New South Wales law applies to these terms. You can also rely on the consumer protection laws of the state or territory where you live.
Need a hand?
Email support@mollymookhouse.com, call +61 480 008 182 or use our Contact Us page. We're available Monday to Friday, 9am to 5pm (Sydney time) and answer every message within 1–2 business days.
Who runs this store
Molly Mook House is run by Harfani Commerce LLC, a company registered in the State of Montana, USA (registration number C1570289).
Address: 1001 South Main Street, Suite 11623, Kalispell, Montana 59901, United States
Email: support@mollymookhouse.com
Phone: +61 480 008 182