Payment Options
This page explains how you can pay at Molly Mook House, when your payment is taken and what to do if a payment doesn't go through.
Ways to pay
We accept:
- Visa and Mastercard credit and debit cards
- American Express
- PayPal
- Apple Pay on supported Apple devices
The options available for your order are always shown at checkout.
Prices and currency
All prices are in Australian dollars (AUD) and include GST where it applies. Delivery is free, and the total you see at checkout is the amount we charge. As we're based in the USA, your bank may add an international transaction fee, even though you pay in Australian dollars.
When you're charged
The amount comes off your card or account as soon as the order goes through. If we can't supply an item, we'll let you know and refund that part of the order in full to the same payment method.
Security
Card details travel over an encrypted connection straight to our payment providers, so your full card number never reaches us.
If a payment fails
No order is placed if a payment fails. Common reasons are a billing address that doesn't match your bank's records, insufficient funds or an extra security check by your bank. Try again, use another payment option, or contact your bank. If it keeps happening, get in touch with us.
Refunds
Any refund is paid back to the same card or account you paid with; the timing is explained on our Returns & Refunds page.
Need a hand?
Email support@mollymookhouse.com, call +61 480 008 182 or use our Contact Us page. We're available Monday to Friday, 9am to 5pm (Sydney time) and answer every message within 1–2 business days.
Who runs this store
Molly Mook House is run by Harfani Commerce LLC, a company registered in the State of Montana, USA (registration number C1570289).
Address: 1001 South Main Street, Suite 11623, Kalispell, Montana 59901, United States
Email: support@mollymookhouse.com
Phone: +61 480 008 182